Dr Innes Retirement - 1 June 2018
Dr Alastair Innes retired on Friday, 1 June 2018 after almost 34 years as a Partner in the practice. Dr Innes joined the practice on 1 August 1984 and was a terrific colleague to everyone who worked alongside him. He will be greatly missed by the whole team at St Luke's and we wish him a very Happy Retirement.
Changes in our team
We pleased to advise that Dr Marie-Claire Hughes became a Partner with the practice on 1 April 2018. Dr Hughes joined the team in April 2017 as a Salaried GP.
Dr Danielle Young joined the practice on 4 June 2018 as a Salaried GP.
Ordering Prescriptions Online **Changes from 8 March 2018 **
The Vision Online Services website www.myvisiononline.co.uk is being updated with a new website www.patient-services.co.uk
When ordering repeat medication ACTIVE VOS users will have their accounts migrated to the new patient-services platform. Users who previously registered with VOS but their account status is either CREATED or REGISTERED will have to obtain a new registration letter from the practice. If you are experiencing problems accessing the account please contact us and we can check your status.
All patients need to register for Patient Services if they wish to order their medication online. The facility of ordering via the practice website will now direct you to the new platform. Patients will need to register to use Patient Services by completing the Registration Form. Forms can be collected from the reception desk or downloaded using this link: Patient Services Registration Form
- It's simple - the newly designed website is faster to use and works beautifully on Smartphones and tablets as well as computers.
What's staying the same?
You can continue to:
- Cancel appointments
- Order your repeat presriptions
- Request medication not on repeat. These requests will be passed to the GPs to action.
- Access your surgery online at any time, wherever you are.
You may find the following videos helpful:
Migrating to patient services
Registering for patient services
Requesting medicaton via Patient Services
Open access number check in system
Patients arriving before 8am should take a number from the box situated on the reception desk. This will be your check in number. When the open access clinic opens at 8am the receptionist will call patients forward in number order and add their names to the clinic. Patients can request a specific GP but please note that requesting a specific GP means you will not be taken in order as the other GPs will skip your name and you may wait longer.
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